Customer Identity & Access Management (CIAM) solutions
In the hyperconnected world, a seamless yet secure customer journey is key. Yet, it has to strike a balance between user-friendliness & risk mitigation. That's where Customer Identity & Access Management solutions come into play, harmonizing these two essentials and creating engaging & secure digital experiences. Embrace NordLayer CIAM for your business – drive growth and ensure user satisfaction without compromising security.
OVERVIEW
What is Customer identity & access management (CIAM)?
It is a business-oriented digital identity management solution. It facilitates the control of customer access to applications and services while securely managing and storing customer identity data. By centralizing the database, CIAM enables a smooth customer journey, bolstering security without compromising the user experience within modern functionalities. The model can be deployed on-premises, in the cloud, or via an identity-as-a-service (IDaaS) platform, making it a flexible solution for today's organizations. This strategic intersection of security, customer experience, and analytics allows you to drive conversions, build loyalty, and ensure data privacy compliance, impacting revenue & mitigating security risk.
BENEFITS
CIAM advantages for your business cybersecurity
Navigating the complex terrain of Customer Identity & Access Management can be a daunting task. Ensuring a secure and seamless digital experience while managing and personalizing vast amounts of customer data is crucial to building brand loyalty and maintaining privacy standards. The right CIAM solution, like the ones offered by NordLayers, can streamline this process, effectively minimizing security risks and transforming this intricate task into a key asset for your business.
Improved security
CIAM solutions heighten data protection through multiple verification layers. They secure customer data against unauthorized access and possible breaches, strengthening your business's overall security.
Granular access control
The model’s implementation offers control over specific resources within your enterprise. It helps define who can access sensitive data, preserving organizational integrity and safeguarding confidential information.
Increased accountability
Certain tools of CIAM provide visibility into resource access, promoting accountability. They assist in tracking user activity, enabling prompt responses to potential security risks and fostering customer trust.
Simplified access management
It really simplifies resource access management across clients or teams. CIAM eases the process of modifying access permissions and, with self-service capabilities, enables seamless user interactions.
Cost savings
By reducing the need for costly on-premise infrastructure, CIAM implementation brings notable cost savings. This allows resources to be directed towards other strategic business areas.
Passwordless access
CIAM solutions offer a frictionless user experience with minimized authentication steps. This single sign-on method improves user satisfaction and retention without compromising security.
USE CASES
How CIAM enhances business operations?
Data security & access control
CIAM solution helps protect valuable intellectual property, secures sensitive resources, and ensures that only authorized individuals or teams can access confidential information, reducing the risk of data breaches and intellectual property theft. CIAM also lays a solid foundation for secure customer data handling, helping businesses maintain a clean track record and retain customers' trust.
Confidentiality & compliance
By implementing stringent access controls and data management practices, businesses can safeguard sensitive information and uphold customer trust. This fosters adherence to industry compliance standards, making avoiding fines and other complications associated with data leakages easier. Additionally, by streamlining marketing data, CIAM solutions offer more convenient data structuring and provide valuable metrics for analysts, improving compliance with Know Your Customer procedures.
COMPONENTS
The essential parts of the CIAM model
The CIAM model integrates various crucial components that together facilitate seamless and secure customer interactions. As a gateway to numerous business opportunities, the efficacy of a CIAM solution greatly depends on how well it aligns with certain key elements. From simplifying login processes to stringent threat prevention measures, understanding these essential parts of CIAM can provide a roadmap to a robust, secure, and user-friendly customer identity and access management strategy.
Single sign-on (SSO)
It enables customers to avoid multiple authentication rounds when logging into your services or applications. IDaaS, as part of the "know your customer" approach, offers precise control over user authentication, ensuring more efficient and secure authorization mechanisms.
Multi-factor authentication (MFA)
MFA adds reassurance to user identity through factors like security questions, biometrics, or one-time passcodes, while adaptive authentication flags abnormal login behavior for enhanced security.
IP allowlisting
It restricts system access to specific IP addresses, enhancing control over remote access for better cloud security. A network administrator designates which IPs or ranges can connect to internal resources, blocking unauthorized addresses and quickly neutralizing threats.
Virtual Private Gateway
A virtual private gateway performs the crucial function of establishing a secure tunnel, enabling encrypted data transportation between devices, cloud services, and enterprise servers over the internet. By utilizing a virtual private gateway, you can create a secure and reliable VPN connection, ensuring the safe exchange of your organization's data.
Activity monitoring
This type of monitoring in CIAM allows network administrators to track user activities and connections through a centralized Control Panel. By providing visibility of who is accessing specific gateways and resources, it ensures auditable control and transparency, essential for various audits, investigations, and certifications.
Threat prevention
It encompasses a range of tools and policies that safeguard the network at every layer to protect against malware, phishing attacks, and unauthorized access. By implementing multi-layered access controls, securing devices, and responding swiftly to incidents, threat prevention ensures complete network security and minimizes the impact of breaches.
LET’S START
How NordLayer's CIAM model works?
Our adaptive tools create a tailored Zero Trust ecosystem where every user, device, and application receives a well-deserved spotlight of rigorous verification. With NordLayer, access management becomes a breeze, employing SSO, biometrics, and 2FA for uncompromised authentication. Meanwhile, unified identity management keeps a close eye on activity across your network and provides secure access permissions, securing applications without stifling your customer productivity. And to start your CIAM journey with us, follow three simple steps.
Sign up & explore
Fill out the simple form & explore our intuitive Control Panel. If you like it, choose the pricing plan that best suits your business needs.
Invite members
Download the application and start inviting your organization’s users. If needed, SCIM provisioning can be used.
Manage customer accessibility
Using our intuitive Control Panel, easily configure your customer’s rights to access certain resources.
